I have bought the earth vpn for several days,but it is not available in China. I want to get my money back thus I sent an email to ask them to cancel my service and get my money back. But no one answers!!!

I tried signing up back in 2017 but my payments weren't going through so I went elsewhere, then I started getting emails twice a day from them saying I had overdue invoices so I go to them and ask them please cancel all services I went with another VPN provider. That ticket was closed without any response and I STILL kept getting invoices building up, the email spam every day was straight out harassment and I blocked them. A year later I try again to ask them to stop the invoices but to no avail, its now years later and I have built up a nice 38 invoices and my support ticket from all the way back then is still open. There are plenty of good VPNs nowadays, stay clear of this one.

Vpn never used it.. payed 2 years.. cancelled last year.. ticket is still open and now they are trying to let me pay for the third year.. watch out for these guys.