Looks fine, good sales pitch and then rapidly downhill! Very laggy connection speed (we're in an office with a dedicated line) I sent in SS of other services and all relevant information. The support guy told me it's not his job to understand what encryption is used and to 'google it' Also, please avoid their router! You can get it for 20% of the cost!
Fantastic out of the box plug and play couldn't be simpler ideal for not showing your actual location and staying safe from preying eyes who like to see what you are doing in the internet, stay safe and use a VPN all the time : this has been ideal for me a non techy.